Champion of Civility: Jacqueline Viteri

Guest Blogger - Monday, June 12, 2017

This is how all started… Since I was a teenager I have attended several Etiquette Schools with the best professors in my country, Dominican Republic. I must say that even though it was my mom’s idea to learn “how to be a lady”, I’ve always been very concerned about good behavior. Later, my professional path went from the Advertising, Journalism, and the Communication world.   Read more

Champion of Civility: Jacqueline Viteri
POSTED BY: Guest Blogger

Cross Cultural Ignorance or Insensitivity: How to Keep Toxic Behaviors At Bay

PSOW Staff - Thursday, June 08, 2017

According to a recent survey of corporate executives, over 83 percent of small-to-mid-size business in the United States list overseas expansion as their top priority. Ninety-five percent of those polled report plans to have at least two international clients in the next three years.   Read more


Continental Cuisine: A Lesson in European Dining Etiquette

PSOW Staff - Tuesday, May 30, 2017

Our esteemed president, Pamela Eyring, will be traveling to the Emerald Isle next month, where she will be presenting an interactive dining tutorial (You Planned the Meal and Now It’s Time to Eat) at the Protocol & Diplomacy International – Protocol Officers Association (PDI-POA) Annual International Education Forum. From fork usage to toasts and advice for guests and hosts, Pamela’s visit to Ireland will include everything you ever needed to know about European (Continental) Dining Tips.  Read more


Andrew Loeb Shoenig—Associate Director for The Congressional Study Group—is the 2017 Winner of our National Protocol Officer’s Week “Protocol Memories of a Lifetime” Photo Contest

PSOW Staff - Monday, May 01, 2017

As any protocol officer who plans and orchestrates ceremonies, gift exchanges, presentations, international visits and special events knows, the most important thing to remember is to make a guest feel welcome. But what happens when something goes slightly off track? As the winner of our “Protocol Memories of a Lifetime” photo contest, Andrew Loeb Shoenig—associate director for the Congressional Studies Group—relays what happened after experiencing a gift exchange mistake with a foreign dignitary and how effective protocol practices helped save the day.  Read more


Picture Perfect Protocol – The Eye of the Beholder

Guest Blogger - Thursday, March 30, 2017

When we think of something as picture perfect, we typically envision it as completely flawless, exactly right, ideal. In common usage, “picture perfect” typically refers to the end result or what people see and/or experience – as if one were looking through a camera lens and seeing a flawless composition. Picture perfect results don’t just happen – they are born of mindful planning. And true mastery comes when, during the planning and execution phases, we accept and embrace the idea that perfection is subjective and is not a one-size-fits-all proposition. We all have different “lenses” through which we see and interpret the world around us, and flawless execution demands that we consider these myriad perspectives.  Read more

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