Open Enrollment | Classroom

Registration | Training Dates

You will attend the first and only-accredited protocol and etiquette school in the nation recognized by the U.S. Department of Education (ACCET.org).  With our seasoned team of expert trainers, the best resources in the industry, and the highest caliber curriculum, PSOW is recognized as an international thought leader in etiquette and protocol training.

 In our open enrollment training, students can expect:

  • A smaller, more intimate classroom environment.
  • A combination of learning modalities that include visual, auditory, and kinesthetic/tactile.
  • Adult learning theory to include self-direction, experiential knowledge, goal setting and engagement.
  • Ongoing mentoring and privileged advice for graduates as part of the Alumni Zone.

Courses:

 

Intercultural Etiquette and Protocol Trainer (formerly Train to be a Corporate Etiquette and International Protocol Consultant)

Be a licensed Intercultural Etiquette and Protocol Trainer using our copyrighted seminars and briefings.

This five-day interactive course provides expert, hands-on instruction preparing you to train others on business protocol, executive entertaining, professional image and cultural awareness. Interested in preparing the next generation of professionals?

Need help justifying your attendance?

Provides:

  • In-depth learning on current behaviors and accepted practices in protocol and etiquette;
  • Intercultural sensitivity and understanding for today's complex environments;
  • Training facilitation and presentation skills for imparting knowledge to others;
  • An understanding of how to assess organizational training needs to clearly outline learning objectives and expected outcomes
  • License to use of PSOW's copyrighted, professionally designed presenter manuals, PowerPoint slides, workbooks and briefings.

Topics Covered:

Seminars: Outclass the Competition® (Business Etiquette & Dining Skills) | How to Succeed in the International Arena® | Dine Like a Diplomat® | The Power of Professional Presence | Business Protocol for Professionals

Materials and Marketing | Public Relations Primer

Training Facilitation Skills: SpeakersTrainingCamp | Business Topics and On-going Support

Who should attend?

  • Military and Government Professionals who are required to be knowledgeable and present briefings to organizations on protocol and formal dining skills.
  • Academia who want to serve as a trainer within your institution or want to influence and guide others to enhance professionalism.
  • In-House or Internal Trainers interested in adding seminars and briefings on business etiquette, international protocol and dining skills to existing training programs.
  • Protocol, Meeting and Event Planners who manage special events for high-level officials or clients.
  • Administrative Professionals who advise executives on how to build stronger relationships.
  • Foreign Affairs Officials and Staff who promote the interests of their country through diplomatic relations
  • Entrepreneurs and Image Consultants who want to present seminars and briefings on intercultural etiquette, business protocol and dining skills.

Tools Provided:

5-Year Reprint Permission | Resource tool providing access to supplemental seminar and briefing materials | Presenter Manuals, Workbook and PowerPoint Presentations for all Seminars | GlobeSmart® Personal Profile and Digital Subscription | Global Road Warrior Digital Subscription | Training Manual | Access to the PSOW Alumni Zone | Resource Books

Attendance/Grading: A 90% attendance rate is required of all participants. This course is strictly Pass/Fail.

Protocol Officer Training

Master the fundamentals of operational protocol.

This five-day comprehensive training provides expert instruction, guided exercises and coaching that provides a thorough foundation in the fundamentals of operational protocol. Participants gain a broad understanding of functional business, government, and international protocol. Strong personal leadership skill development balances this high quality curriculum, elevating confidence, preparedness and professionalism. 


Need help justifying your attendance?

Provides:

  • An understanding of functional business, government, military and international protocol;
  • Personal leadership skills development;
  • Strategies for using influential leadership when problem solving and dealing with difficult people;
  • The expertise to confidently and appropriately apply protocol formulas in the most complex and critical situations;
  • Instruction and guidance for understanding traditions and rituals of international ceremonies and State visits;
  • Strategies for planning VIP visits, accommodations, motorcades and security;
  • A 3-course dining tutorial.

Topics Covered:

Protocol History and Competencies | Personal Diplomacy | Leadership | Emotional Intelligence | Legendary Service | Order of Precedence | Seating Strategies | Titles & Forms of Address | Gifts | Flags, Anthems and Logos | Ceremonies | Protocol Logistics | Military Protocol | Dining Etiquette

Who Should Attend?

This training is designed for professionals who require competency as (or wish to learn the skills necessary to be) an operational protocol officer – one who holds an office of trust, authority or command who must understand and ensure the appropriate rules of international protocol and public affairs. Past attendees have included: 

  • Government and Industry Protocol Officers
  • Embassy Personnel
  • Government Relations, International Marketing and Sales Representatives
  • Meeting and Special Event Planners
  • International Corporate and Government Representatives
  • Administrative Professionals
  • Academia
  • Private Consultants
  • Customer Relations Personnel

Tools Provided:

Resource Books | Global Road Warrior Digital Subscription | Training Manual | Access to the PSOW Alumni Zone

Attendance/Grading: A 90% attendance rate is required of all participants. This course is strictly Pass/Fail.

International Protocol Manager Training

Master the fundamentals of operational protocol.

An adapted version of the acclaimed Protocol Officer Training. The course's different name reflects the preference of U.S. graduates to be trained as protocol officers and those outside the U.S. to be trained as protocol managers. This five-day comprehensive training provides expert instruction, guided exercises and coaching that provides a thorough foundation in the fundamentals of operational protocol. 

Provides:

  • An understanding of functional business, government, and international protocol;
  • The expertise to confidently and appropriately apply protocol formulas in the most complex and critical situations;
  • Instruction and guidance for understanding traditions and rituals of international ceremonies and State visits;
  • Strategies for planning VIP visits, accommodations, motorcades and security;
  • A 3-course dining tutorial.

Topics Covered:

Protocol History and Competencies | Personal Diplomacy | Order of Precedence | Seating Strategies | Titles & Forms of Address | Gifts | Flags, Anthems and Logos | Ceremonies | Protocol Logistics | Dining Etiquette

Who Should Attend?

This training is designed for professionals who require competency as (or wish to learn the skills necessary to be) an operational protocol manager - one who holds an office of trust, authority or command who must understand and ensure the appropriate rules of international protocol and public affairs. Past attendees have included:

  • Protocol Managers
  • Government Relations Personnel
  • Marketing and Communications Personnel
  • Media and Public Relations Professionals
  • Meeting and Special Event Planners
  • Security and Logistics Personnel
  • Administrative Professionals
  • Academia
  • Private Consultants

Tools Provided:

Resource Books | Global Road Warrior Digital Subscription | Training Manual | Access to the PSOW Alumni Zone

Attendance/Grading: A 90% attendance rate is required of all participants. This course is strictly Pass/Fail