Open Enrollment | Classroom

Registration

You will attend the first and only-accredited protocol and etiquette school in the nation recognized by the U.S. Department of Education (ACCET.org).  With our seasoned team of expert trainers, the best resources in the industry, and the highest caliber curriculum, PSOW has earned its best in class status and recognized as an international thought leader in etiquette and protocol training.

 In our open enrollment training, students can expect:

  • A smaller, more intimate classroom environment.
  • A combination of learning modalities that include visual, auditory, and kinesthetic/tactile.
  • Adult learning theory to include self-direction, experiential knowledge, goal setting and engagement.
  • Ongoing mentoring and privileged advice for graduates as part of the Alumni Zone.

 

Train to be a Corporate Etiquette and International Protocol Consultant

Learn to advise and deliver seminars on business etiquette, international protocol and executive entertaining.

This five-day interactive training provides expert, hands-on instruction and participants receive step-by-step instruction on how to present dynamic seminars, briefings and dining tutorials, as well as training in marketing, public relations, sales and negotiations, dynamic delivery and presentation skills.

Provides:

  • Key business etiquette, dining skills and international protocol concepts and strategies;
  • Training facilitation methods for imparting knowledge to others;
  • An understanding of how to assess potential clients, clearly outline goals, strategies and activities of proposed projects
  • Licensed and use of PSOW's copyrighted, professionally designed seminars, presenter manuals, PowerPoint slides and workbooks. The interactive support materials and training will empower you to thrive in the etiquette and protocol industry. 

Topics Covered:

Business Entertaining | Invitations | Receiving Lines | Host and Guest Duties | Seating Guidelines | Toasting | Silverware Savvy | Dining Dos and Don’ts | Eye Contact | How to Make an Entrance | The Ultimate Greeting | Introductions | Handshaking | Remembering Names | Conversation Skills | Business Card Protocol | Electronic Communications | American, Continental and Asian Styles of Eating | Forms of Service | Taking your Seat and Napkins | World-Class Dos and Don’ts | Eating Various Foods | Tipping | Seating Guidelines | Place Setting Maps | Global Awareness Profile | Appropriate Business Attire | Rank and Status |  Business Customs /Terminology | Global Communication Styles & Conversation Skills | Remembering Names | Gift Giving | Five Key Dimensions of Culture | Strategic Dos & Don’ts

Who should attend?

  • Entrepreneurs interested in starting their own business to present up-to-date seminars and briefings on business etiquette, international protocol and dining skills.
  • In-House Trainers interested in adding seminars and briefings on business etiquette, international protocol and dining skills to existing training programs.
  • Military and Government Protocol Officers who are required to be knowledgeable and present briefings to organizations on international protocol and formal dining skills.
  • Meeting and Event Planners who plan formal events for high-level officials nationally and internationally.
  • Administrative Professionals who must advise executives on how to build stronger relationships using etiquette and protocol intelligence.
  • Academia professionals who want to serve as a trainer within your institution or want to influence and guide others to enhance professionalism.
  • Image Consultants interested in adding seminars and briefings on business etiquette, international protocol and dining skills to existing training programs.

Tools Provided:

5-Year Reprint Permission | PSOW Flash Drive | Presenter Guides for all 5 Seminars | GlobeSmart®; Personal Profile and Digital Subscription | Global Road Warrior Digital Subscription | Training Manual | Access to the PSOW Alumni Zone | Resource Books

Attendance/Grading: A 90% attendance rate is required of all participants. This course is strictly Pass/Fail.

Protocol Officer Training℠

Master the fundamentals of operational protocol.

This five-day comprehensive training provides expert instruction, guided exercises and coaching that provides a thorough foundation in the fundamentals of operational protocol. Participants gain a broad understanding of functional business, government, and international protocol. Strong personal leadership skill development balances this high quality curriculum, elevating confidence, preparedness and professionalism.

Provides:

  • An understanding of functional business, government, military and international protocol;
  • Personal leadership skills development;
  • Strategies for using influential leadership when problem solving and dealing with difficult people;
  • The expertise to confidently and appropriately apply protocol formulas in the most complex and critical situations;
  • Instruction and guidance for understanding traditions and rituals of international ceremonies and State visits;
  • Strategies for planning VIP visits, accommodations, motorcades and security;
  • A 3-course dining tutorial.

Topics Covered:

Protocol History and Competencies | Personal Diplomacy | Leadership | Emotional Intelligence | Legendary Service | Order of Precedence | Seating Strategies | Titles & Forms of Address | Gifts | Flags, Anthems and Logos | Ceremonies | Protocol Logistics | Military Protocol | Dining Etiquette

Who Should Attend?

This training is designed for professionals who require competency as (or wish to learn the skills necessary to be) an operational protocol officer – one who holds an office of trust, authority or command who must understand and ensure the appropriate rules of international protocol and public affairs. Past attendees have included: 

  • Government and Industry Protocol Officers
  • Embassy Personnel
  • Government Relations, International Marketing and Sales Representatives
  • Meeting and Special Event Planners
  • International Corporate and Government Representatives
  • Administrative Professionals
  • Academia
  • Private Consultants
  • Customer Relations Personnel

Tools Provided:

Resource Books | Global Road Warrior Digital Subscription | Training Manual | Access to the PSOW Alumni Zone

Attendance/Grading: A 90% attendance rate is required of all participants. This course is strictly Pass/Fail.

International Protocol Manager Training℠

Master the fundamentals of operational protocol.

An adapted version of the acclaimed Protocol Officer Training℠ The courses’ different names reflect the preference of U.S. graduates to be trained as protocol officers and those outside the U.S. to be trained as protocol managers. This five-day comprehensive training provides expert instruction, guided exercises and coaching that provides a thorough foundation in the fundamentals of operational protocol. 

Provides:

  • An understanding of functional business, government, and international protocol;
  • The expertise to confidently and appropriately apply protocol formulas in the most complex and critical situations;
  • Instruction and guidance for understanding traditions and rituals of international ceremonies and State visits;
  • Strategies for planning VIP visits, accommodations, motorcades and security;
  • A 3-course dining tutorial.

Topics Covered:

Protocol History and Competencies | Personal Diplomacy | Order of Precedence | Seating Strategies | Titles & Forms of Address | Gifts | Flags, Anthems and Logos | Ceremonies | Protocol Logistics | Dining Etiquette

Who Should Attend?

This training is designed for professionals who require competency as (or wish to learn the skills necessary to be) an operational protocol manager - one who holds an office of trust, authority or command who must understand and ensure the appropriate rules of international protocol and public affairs. Past attendees have included:

  • Protocol Managers
  • Government Relations Personnel
  • Marketing and Communications Personnel
  • Media and Public Relations Professionals
  • Meeting and Special Event Planners
  • Security and Logistics Personnel
  • Administrative Professionals
  • Academia
  • Private Consultants

Tools Provided:

Resource Books | Global Road Warrior Digital Subscription | Training Manual | Access to the PSOW Alumni Zone

Attendance/Grading: A 90% attendance rate is required of all participants. This course is strictly Pass/Fail

SpeakersTrainingCamp®

Learn how to communicate more effectively to any audience.

This two-day, interactive small-group workshop is designed to help you become an outstanding presenter.

The most effective speakers know how to engage, inform, and motivate an audience. This course explores how to use their proven techniques to make any presentation more compelling and memorable. Over half of the program time is devoted to active participation, allowing for review of skills and refinement of approach and presentation.

This is your chance to dramatically improve your presentation skills in a fun and supportive atmosphere.

Provides: 

  • Strategies for organizing material;
  • Tips for overcoming nervousness and controlling your voice;
  • Ideas for adding energy and interest to any content;
  • Ways to monitor your progress even after the course has concluded.

Topics Covered:

Master the Magic of Memorable Presenters | How to Captivate Your Audience | Cutting Your Presentation Time in Half | Becoming More Dynamic | Organizing Your Thoughts | Handling Nervousness | Maximizing Your Voice | Making Dull Facts and Figures Come to Life | Selling Your Ideas to a Group | Using Humor Effectively | Handling Questions with Ease

Who should attend?

All levels of aspiring presenters, speakers, and trainers, from beginner to advanced are qualified to attend. Previous attendees include executives, managers, salespeople, professional speakers, lawyers, politicians, educators, production supervisors, human resource professionals, health care workers, engineers, and many others.

Tools Provided:

Resource Book | Workbook