PSOW Etiquette Poll

I have seen colleagues at work dress inappropriately

Graduate Spotlight

Business Etiquette Training - The Protocol School of Washington Michel Thomas

Owner and Director, Welkom-Expertise International, Nice, France

Participating to the Protocol School of Washington's training was a great opportunity for me to meet people motivated by the same ideal: the etiquette at the service of the human being. This training reinforced my idea of creating a business in the etiquette industry in France and Monaco.

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Etiquette and Protocol Questions and Answers

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Question: I am concerned about my introduction skills and feel awkward about greeting strangers. How can I become more comfortable with introductions?

Answer: Stand in front of a mirror and introduce two imaginary persons, looking first at one as you say her name and then at the other as you say his name. You may also record yourself and listen for intonations, word usage, pace and flaws you wish to eliminate. Repeat this procedure until you're comfortable with introductions. Remember, take your time and don't rush. Practice, practice, practice!

Question: How can I politely handle a yawn during a conversation?

Answer: Apologize by blaming your yawn on lack of sleep, even when boredom is the cause.

Question: I was invited to lunch by a woman associate and felt uncomfortable when she reached for the check and paid it by credit card. Even though she invited me, I was prepared to pay. Was I wrong to make this assumption?

Answer: Yes, you were indeed wrong. Either gender may pay for a meal. The determining factor is who invited whom.

The Protocol School of Washington® | Post Office Box 676, Columbia, South Carolina 29202
Headquarters 803-407-4177 | Washington DC 202-575-5600 | Toll Free 877-766-3757 | Facsimile 866-848-4620
E-mail: info@psow.edu | Web: www.psow.edu