Video Library

What is The Protocol School of Washington?

Learn more about the fantastic courses, facilitators and graduates that make up The Protocol School of Washington! watch now

Peek Inside the Classroom

Train to be a Corporate Etiquette and International Protocol Consultant watch now

Peek Inside the Classroom

Protocol Officer Training watch now

Forego Chief of Protocol

(fox) Robert Hickey from The Protocol School of Washington responds to stories circulating that President Donald Trump plans to forego the use of a Chief of Protocol when traveling overseas. Hickey discusses the traditional role of a Chief of Protocol for the White House and how Trump's decision may affect traditional host country ceremonies and special events. watch now

Good Behavior: That awkward moment when you send back soup

(abc) Etiquette expert Pamela Eyring provides polite ways to handle some of life's most awkward moments. watch now

Protocols of the White House

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Use of social media can lead to workplace problems

(wistv) Employers have to discipline or even fire workers more often than you might realize. watch now

CNN Interview: Digital Etiquette for Wedding Guests

(CNN) – No two weddings are exactly alike, and not all couples will have the same strategy for social media on their big day. That can be confusing and even frustrating for couples and guests. watch now

Do you have good professional behavior?

Pamela Eyring talks with Tyler Ryan of WACH Fox on Business Etiquette topics including proper business attire; business lunches, dinners and social functions; interpersonal social skills; social networking; e-etiquette; and social media. watch now

Introducing the Global Protocol League

In honor of National Protocol Officer Week (March 29 - April 4, 2015), PSOW is celebrating our favorite superheroes. Protocol Officers...the New Superhero! watch now

Cell Phone Etiquette on The Today Show

PSOW President Pamela Eyring appeared on the Today Show with Kathie Lee and Hoda to share tips on cell phone etiquette including how to take a call while at the table! watch now

French President Francois Hollande Splits From First Lady

Featuring Robert Hickey of The Protocol School of Washington. watch now

Cell Phone Etiquette

You may think you have proper phone manners, but research shows, most people think otherwise. watch now

The Willis Report - Tipping Point

Saints quarterback Drew Brees comes under fire for tipping $3.00 on his food bill. But it was a take out order. Is he being generous or stingy? PSOW President, Pamela Eyring, shares her expertise on tipping etiquette with Gerri Willis from Fox News. watch now

The Art of Protocol: What Every PR Professional Should Know

Watch this panel discussion from the Public Relations Society of America (PRSA) Los Angeles to learn more about the value of protocol and etiquette vicariously through the experts. watch now

"Smooth Entrances" by Pamela Eyring

In honor of National Business Etiquette Week 2013, PSOW President Pamela Eyring presented "Smooth Entrances" as a part of our "Networking 101" live broadcast series. Tune in for tips on how to join a conversation, great conversation starters and topics to avoid! watch now

Fox Business - When to tip

Should you tip at Sonic? What about tipping your landscaper? Watch Fox Business New's Gerri Willis interview PSOW president, Pamela Eyring, on when to tip. watch now

Lost in Translation

Robert Hickey of The Protocol School of Washington discusses how to keep good relations across the cultural divide. watch now