Our Team

Pamela Eyring

Pamela Eyring

President - The Protocol School of Washington

What you do for PSOW: I am the PSOW cheerleader! I advocate for the entire protocol and etiquette profession through education. Besides being a visionary for the school's growth and business development, my favorite role is coaching our graduates to reach their professional goals and be successful.

Read More
Saeed Al Salkhadi

Saeed Al Salkhadi

Vice President and Managing Director - Middle East and North Africa (MENA) Region

What you do for PSOW: I am responsible for expanding the school outreach regionally and for positioning the school at the forefront of the training industry in the Middle East and North Africa (MENA) region. I'm also responsible for developing a strategic plan to advance the school's mission and objectives and to promote academic partnerships with educational institutions and government offices.

Read More
Robert Hickey

Robert Hickey

Deputy Director & Senior Master Trainer

What you do for PSOW: I am the PSOW Patriarch. I have been with the school since the very beginning in 1988. In the "Intercultural Etiquette and Protocol Trainer course" I help students identify and understand how to approach their future customers.

Read More
Jeane Anderson

Jeane Anderson

Director of Operations

What you do for PSOW: I am the PSOW zookeeper! I oversee the daily activities of all the 'animals' necessary to keep the office running smoothly. Some days I do nothing but mind the purse strings, while other days might include maintaining the welfare of all the zoo employees in their working environment.

Read More
Sarah Putlock

Sarah Putlock

Director of Training

What you do for PSOW: I am the PSOW Cruise Ship Director. I have the responsibility of furnishing all of the necessary information to our students and ensure that they have a valuable educational experience.

Read More
Tiffany Rushton

Tiffany Rushton

Tiffany Rushton - Director of Sales and Marketing

What you do for PSOW: Director of Sales and Marketing - Queen of Customer Care

Read More
Susan Landry

Susan Landry

Manager, Client Relations

What you do for PSOW: I am PSOW’s fisherman. I set the lines and nets to introduce, “catch,” and enroll students and organizations to attend our courses. Good fishermen are good thinkers, always planning, moving, experimenting. They are engaged and passionate about their sport. In my role, I strive to display the same characteristics and do it without the worms.

Read More
Samar Naim

Samar Naim

Administration and Relationship Manager - Middle East and North Africa (MENA) Region

What you do for PSOW: I am PSOW’s Master Builder! I ensure all building materials are available for the smooth flow of the MENA operations and training functions. I also bind the blocks and missing pieces needed to maintain a sturdy foundation of long-lasting client relations and memorable educational experiences.

Read More
Crystl Zimmer

Crystl Zimmer

Student Information Manager

What you do for PSOW: I am the PSOW librarian! I make sure the flow of information is handled properly and help provide access to available resources. Like a library, information doesn’t only flow out, it also flows in! I guarantee the information we receive from our enrolled students is recorded properly and maintain relations with our alumni after their graduation. Another way I support our students is by ensuring our accreditations and licenses are upheld.

Read More
Lynn Williams

Lynn Williams

Office Administrator & Executive Assistant to President

What you do for PSOW: I am the “voice” although I am not a soloist! You will speak first with me when you call and then my teammates and I harmonize to provide you with excellent customer service. I also have the responsibility to keep our President “humming a happy tune” with her busy schedule.

Read More