Our Team

Pamela Eyring

Pamela Eyring

President - The Protocol School of Washington

What you do for PSOW: I am the PSOW cheerleader! I advocate for the entire protocol and etiquette profession through education. Besides being a visionary for the school's growth and business development, my favorite role is coaching our graduates to reach their professional goals and be successful.

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Saeed Al Salkhadi

Saeed Al Salkhadi

Vice President and Managing Director - Middle East and North Africa (MENA) Region

What you do for PSOW: I am responsible for expanding the school outreach regionally and for positioning the school at the forefront of the training industry in the Middle East and North Africa (MENA) region. I'm also responsible for developing a strategic plan to advance the school's mission and objectives and to promote academic partnerships with educational institutions and government offices.

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Robert Hickey

Robert Hickey

Deputy Director & Senior Master Trainer

What you do for PSOW: I am the PSOW Patriarch. I have been with the school since the very beginning in 1988. In the "Intercultural Etiquette and Protocol Trainer course" I help students identify and understand how to approach their future customers.

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Sarah Putlock

Sarah Putlock

Director of Training

What you do for PSOW: I am the PSOW Cruise Ship Director. I have the responsibility of furnishing all of the necessary information to our students and ensure that they have a valuable educational experience.

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Tiffany Rushton

Tiffany Rushton

Director of Sales and Marketing

What you do for PSOW: Director of Sales and Marketing - Queen of Customer Care

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Samar Naim

Samar Naim

Administration and Relationship Manager - Middle East and North Africa (MENA) Region

What you do for PSOW: I am PSOW’s Master Builder! I ensure all building materials are available for the smooth flow of the MENA operations and training functions. I also bind the blocks and missing pieces needed to maintain a sturdy foundation of long-lasting client relations and memorable educational experiences.

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Crystl Zimmer

Crystl Zimmer

Director of Operations

What you do for PSOW: I am the train conductor: whether it's accreditation, information technology or student registrations, I keep the school on track and running smoothly.

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Lynn Williams

Lynn Williams

Client Relations Administrator

What you do for PSOW: I am the “voice” although I am not a soloist! You will speak first with me when you call and then my teammates and I harmonize to provide you with excellent customer service. I also have the responsibility to keep our President “humming a happy tune” with her busy schedule.

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