Because there are subtle—and not-so-subtle differences in handshakes, it’s important to know what’s acceptable and not acceptable in foreign countries as well as knowing other traditional greetings in places you may be visiting or doing business.  Read more

In planning the perfect business dinner, most guests know that it’s not just important to have a seat at the table—it’s also about where you are seated at that table. Proper placement of guests is a vital component of any dinner event, especially when it has to do with a formal business occasion. When devising a seating chart, a host must take many things into consideration, including the position of honor, where to place international guests and details such as place cards and proper greetings. Knowing these finer points will help guests feel respected and held in high esteem and the host will be remembered for executing a most successful event.  Read more

Glossophobia –It’s the dreaded fear of public speaking – one of the scariest and most common phobias we all have – 75% of the population, in fact. First and foremost, think about the word presentation and, instead replace it with the word “conversation.” When we change our mindset of what we are doing, we automatically become more relaxed. Instead of thinking of performing, think of yourself as informing…. sharing some information that is useful to your given audience. Here are some other things to consider in enhancing your presentation skills:  Read more

“No one cares how much you know until they know how much you care” - Theodore Roosevelt I have long thought that our profession could benefit from a more sophisticated approach to the “Protocol Gift”.  Read more

Ways to celebrate your workplace superior and to ensure your gift of gratitude is one that is treasured and remembered for years to come.  Read more