PSOW Blog

What is your EQ? Learning the basics of Emotional Intelligence

PSOW Staff - Tuesday, July 18, 2017

Anyone in today’s stressful and hectic world can be prone to flying off the handle from time to time. With work, family, finances and all the pressures of a modern world, even the most level-headed of people can lose control of their emotions. But how do we become better at identifying the emotions that cause us to lose control?  Read more

7.18.2017

Champion of Civility: Jacqueline Viteri

Guest Blogger - Monday, June 12, 2017

This is how all started… Since I was a teenager I have attended several Etiquette Schools with the best professors in my country, Dominican Republic. I must say that even though it was my mom’s idea to learn “how to be a lady”, I’ve always been very concerned about good behavior. Later, my professional path went from the Advertising, Journalism, and the Communication world.   Read more

Champion of Civility: Jacqueline Viteri
POSTED BY: Guest Blogger
6.12.2017

Champion of Civility: Hannah Terpack

Guest Blogger - Monday, June 12, 2017

Thank you for the opportunity to share my story! I am happy to offer what I have been doing to promote civility in the workplace since graduating from The Protocol School of Washington nearly one year ago.  Read more

Champion of Civility: Hannah Terpack
POSTED BY: Guest Blogger
6.12.2017

Cross Cultural Ignorance or Insensitivity: How to Keep Toxic Behaviors At Bay

PSOW Staff - Thursday, June 8, 2017

According to a recent survey of corporate executives, over 83 percent of small-to-mid-size business in the United States list overseas expansion as their top priority. Ninety-five percent of those polled report plans to have at least two international clients in the next three years.  Read more

6.8.2017

Ineffective Communications: When Toxic Behavior Can Become Nuclear

PSOW Staff - Wednesday, June 7, 2017

In his article “The Cost of Poor Communications,” David Grossman reported that in a survey of 400 companies with 100,000 employees each cited an average annual loss (per company) of $62.4 million due to inadequate communication to and between employees. In looking at smaller companies of 100 employees or less, Debra Hamilton asserted in her article, “Top Ten Email Blunders that Cost Companies Money,” that miscommunication results in an average loss of $420,000 per year.  Read more

6.7.2017
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