Did you know the first Thanksgiving was held nearly 400 years ago in 1621? It was a big party too…lasting 3 days with more than 150 guests made up of Pilgrims and members of the Wampanoag tribe. No matter the length of your meal, here are some basic rules of etiquette to help make sure you’re the perfect guest.  Read more

In honor of National Business Etiquette Week (NBEW) June 3-9, 2018, we wanted to take this opportunity to provide a better understanding of our graduates and the amazing things they are doing! Maryanne Parker is a 2017 graduate of PSOW, Here's what she had to tell us!  Read more

Understanding the fundamentals of business protocol and professional etiquette are more important than ever in our ever-changing multicultural workforce. But there are nuances and subtle shifts in professional behavior that will make your graduates stand out from the competition.  Read more

It’s been a while since the former Verizon spokesman asked, “Can you hear me now?” But when it comes to the ubiquitous use of cell phones in everyday society, we not only hear you now, we hear everyone else too—nearly everywhere we go. From concerts and movie theaters to restaurants, elevators, restrooms, waiting areas and nearly every place that a phone tower signal can reach, electronic interaction is at an all-time high. But just because we can talk to anyone at any time and at anyplace doesn’t necessarily mean we need to.  Read more

Thank you for the opportunity to share my story! I am happy to offer what I have been doing to promote civility in the workplace since graduating from The Protocol School of Washington nearly one year ago.  Read more