Each generation assumes their children will have the same values and desires—even though the world changes every day. Because people are living longer and leading more productive lives, we are in a unique situation where, for the first time in history, there are four distinct generations working together under the same global roof—at the same time.  Read more

 In the spring of 1997, I received a call from an Air Force colleague, Monica Earley, sharing her experience after attending The Protocol School of Washington’s (PSOW) Train to be a Corporate Etiquette and International Protocol Consultant training program. I was the Deputy Director for the headquarters protocol office at Wright-Patterson Air Force Base in Dayton, Ohio.  Read more

Protocol is the fine art and science of facilitating events for people of different cultures to find common purpose, engage strategic and sensitive issues, and create relationships and memories for a lifetime.  Read more

As extraordinarily successful as women have been in reaching new heights in today’s workplace, we still have work to do. The Council of Economic Advisers 2014 report shows that females earn 78 cents for every dollar made by their male counterparts. Many upper echelons are male-dominated with 4.4% of the S&P 500 CEOs being women, and only 19% of those companies’ boards comprise women, according to Catalyst. Suppressed feelings of frustration and self-doubt are simmering amongst female talent who believe their career potential is not being recognized or rewarded. Heightened awareness of some business etiquette strategies that can be fluidly employed at the precise time in a range of business situations can help women get noticed for advancement opportunities.  Read more

PSOW Graduate Marcel Kristel won our National Business Etiquette Week “Win a Day with Pamela Eyring” Alumni Contest. As the winner, Marcel has chosen for Pamela to provide a 60-minute presentation and Q&A session on September 15 with the students in the UC Berkeley College of Engineering. A 2014 graduate of PSOW, Marcel’s entry was a letter written to his Gran providing her etiquette tips to transition into this modern world including dining, mobile devices, e-mail and social media.  Read more