We're open for business and working hard to develop online Instructor-Led Distance Learning modules to meet the needs of our students. We will post our online course schedule on our website as soon as it is available. Stay tuned for more details!  Read more

Coronavirus 2020: Tips and Alternatives to Shaking Hands Pamela Eyring, president of The Protocol School of Washington, provides some simple tips and alternatives to shaking hands in this short “how-to” video.  Read more

Direct eye contact is one of the most powerful ways to make a real connection with someone and it’s an important gesture for most any business professional to remember.  Read more

Because there are subtle—and not-so-subtle differences in handshakes, it’s important to know what’s acceptable and not acceptable in foreign countries as well as knowing other traditional greetings in places you may be visiting or doing business.  Read more

Remember the last time you were talking on your phone at the dinner table—ignoring your guests—your elbows were firmly placed right beside your plate, and you laughed so hard your gum fell out of your mouth? Well, we have three words for you: LET’S STOP THAT! In our never-ending quest to spread the word on social etiquette and eradicate bad manners from our world, we have some gentle reminders on seven offensive behaviors that we all might want to erase from our lives.  Read more