During National Business Etiquette Week, we hear from a PSOW alumna and successful entrepreneur who pivoted her business to survive and thrive during the COVID-19 pandemic. Jacqueline M. Baker is the principal consultant and founder of Scarlet Communications, a modern etiquette and leadership consultancy. She is a graduate of The Protocol School of Washington and is a licensed Intercultural Etiquette and Protocol Trainer.  Read more

During National Business Etiquette Week, learn how one entrepreneur adapted to survive and thrive during the COVID-19 pandemic. Cheryl Walker-Robertson is the founder and chief protocol officer of Protocol International, a professional protocol, etiquette, and business development consulting firm. She is a graduate of The Protocol School of Washington.  Read more

Learn how one protocol officer adapted to conduct business virtually in response to the COVID-19 pandemic.  Read more

In this short video, The Protocol School of Washington President Pamela Eyring invites you to learn more about the new instructor-led distance learning modules for protocol professionals that are now available online. Virtual training is available for students who want to take one module, or all 13 to earn a Protocol Officer Training certificate. The first class, "Titles and Forms of Address," will launch on April 22, 2020.  Read more

As a result of the COVID-19 pandemic, we have received many requests for continuing education classes that can be completed online. To meet the needs of our students, we are pleased to announce the release of Instructor-Led Distance Learning (IDL) modules based upon our acclaimed Protocol Officer Training course. The first module, "Titles and Forms of Address" will be offered Wednesday, April 22, 2020 at 1 p.m. EST and is limited to 24 students.  Read more