We're open for business and working hard to develop online Instructor-Led Distance Learning modules to meet the needs of our students. We will post our online course schedule on our website as soon as it is available. Stay tuned for more details!  Read more

Because there are subtle—and not-so-subtle differences in handshakes, it’s important to know what’s acceptable and not acceptable in foreign countries as well as knowing other traditional greetings in places you may be visiting or doing business.  Read more

“No one cares how much you know until they know how much you care” - Theodore Roosevelt I have long thought that our profession could benefit from a more sophisticated approach to the “Protocol Gift”.  Read more

We offer up 10 more reasons to attend and be part of an incredible opportunity to meet, learn and network with others inspired to create professional relationships through cultural understanding, communication and respect!  Read more

With National Handshake Day being celebrated June 27, brush up on the protocol and etiquette of a good handshake so you will know how to properly extend your hand in any social or business situation.  Read more