Announcement: Train to be a Corporate Etiquette and International Protocol Consultant is now the Intercultural Etiquette and Protocol Trainer Course

PSOW Staff - Monday, November 27, 2017

We live in an exciting and challenging world—one in which our globe seems smaller and our business and personal relationships are untethered by the traditional boundaries of oceans, airspace and borders. Modern technology, politics, trade and governmental relations bring people of different cultures together more than ever and we all face the challenges and benefits of creating and maintaining these very powerful professional and personal connections.  Read more


Champion of Civility: Jacqueline Viteri

Guest Blogger - Monday, June 12, 2017

This is how all started… Since I was a teenager I have attended several Etiquette Schools with the best professors in my country, Dominican Republic. I must say that even though it was my mom’s idea to learn “how to be a lady”, I’ve always been very concerned about good behavior. Later, my professional path went from the Advertising, Journalism, and the Communication world.   Read more

Champion of Civility: Jacqueline Viteri
POSTED BY: Guest Blogger

Cross Cultural Ignorance or Insensitivity: How to Keep Toxic Behaviors At Bay

PSOW Staff - Thursday, June 8, 2017

According to a recent survey of corporate executives, over 83 percent of small-to-mid-size business in the United States list overseas expansion as their top priority. Ninety-five percent of those polled report plans to have at least two international clients in the next three years.  Read more


Continental Cuisine: A Lesson in European Dining Etiquette

PSOW Staff - Tuesday, May 30, 2017

Our esteemed president, Pamela Eyring, will be traveling to the Emerald Isle next month, where she will be presenting an interactive dining tutorial (You Planned the Meal and Now It’s Time to Eat) at the Protocol & Diplomacy International – Protocol Officers Association (PDI-POA) Annual International Education Forum. From fork usage to toasts and advice for guests and hosts, Pamela’s visit to Ireland will include everything you ever needed to know about European (Continental) Dining Tips.  Read more


Andrew Loeb Shoenig—Associate Director for The Congressional Study Group—is the 2017 Winner of our National Protocol Officer’s Week “Protocol Memories of a Lifetime” Photo Contest

PSOW Staff - Monday, May 1, 2017

As any protocol officer who plans and orchestrates ceremonies, gift exchanges, presentations, international visits and special events knows, the most important thing to remember is to make a guest feel welcome. But what happens when something goes slightly off track? As the winner of our “Protocol Memories of a Lifetime” photo contest, Andrew Loeb Shoenig—associate director for the Congressional Studies Group—relays what happened after experiencing a gift exchange mistake with a foreign dignitary and how effective protocol practices helped save the day.  Read more

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