Distinguished alumna Jennifer Daniel graduated from both PSOW courses: Intercultural Etiquette and Protocol Trainer (class of 2001), as well as the inaugural online Protocol Officer Training program (class of 2020). As a protocol and etiquette consultant, Jennifer shares her experience pivoting her business during the pandemic to adapt, survive, and thrive. The graduate profile series is part of National Protocol Officer Week - March 21-27, 2021.  Read more

PSOW alumna Kendria Lee is an economic development, community relations, and protocol professional who shares insights and lessons learned from conducting events during the COVID-19 pandemic. The graduate profile series is part of National Protocol Officer Week - March 21-27, 2021.  Read more

Regional Trade Manager Abdiwahab Mohamed conducts high-level delegate meetings with representatives from the United States and the Middle East and Africa regions. As part of National Protocol Officer Week - March 21-27 - he shares his observations and guidance for hosting virtual events during the COVID-19 pandemic and the importance of intercultural awareness.  Read more

PSOW graduate Audrey Desmarteaux-Houle shares her experiences as a protocol professional in Canada during the COVID-19 pandemic.  Read more

Protocol professionals have adapted to many new circumstances in response to the COVID-19 pandemic. As part of National Protocol Officer Week, PSOW graduate Gina DeLapa provides insights into leading remote teams in 2021 and beyond.  Read more