We live in an exciting and challenging world—one in which our globe seems smaller and our business and personal relationships are untethered by the traditional boundaries of oceans, airspace and borders. Modern technology, politics, trade and governmental relations bring people of different cultures together more than ever and we all face the challenges and benefits of creating and maintaining these very powerful professional and personal connections.  Read more

It’s been a while since the former Verizon spokesman asked, “Can you hear me now?” But when it comes to the ubiquitous use of cell phones in everyday society, we not only hear you now, we hear everyone else too—nearly everywhere we go. From concerts and movie theaters to restaurants, elevators, restrooms, waiting areas and nearly every place that a phone tower signal can reach, electronic interaction is at an all-time high. But just because we can talk to anyone at any time and at anyplace doesn’t necessarily mean we need to.  Read more

As president of The Protocol School of Washington, Pamela Eyring is one busy woman. How does she balance it all (work, wife, mother, daughter, member of several boards) successfully?  Read more

There are tons of things we like about our jobs, but if you ask people what is one of the most dreaded tasks that office workers are asked to do on a regular basis it has to be the mandatory meeting. Office meetings certainly do get a bad rap, and deservedly so because most of them are disorganized and distracted because most people are simply doing them incorrectly. However, when you consider some simple tips, meetings are an important tool for collaboration, getting your team on the same page, and to keep work flow moving smoothly.   Read more

“For every generation, there is a gap.” Of course, we are borrowing a mid 1990s slogan of a clothing retailer, but for those who remember the ad—and for those who don’t—communication can be a major hurdle when you are working with people from different age groups. With nearly 20 percent of people over 65 still working—the highest level in at least 5 decades—recent college grads are finding more and more of their colleagues have a lot more gray hair and a lot less tattoos. So, with baby boomers, millennials and Gen Xers sitting side by side in cubicles across America, the challenge of inter-generational differences has become a hot topic—especially when it comes to management.  Read more