My initial Protocol Officer Training in May 2016 helps me daily here at USAID. Without hesitation, my favorite aspect of protocol is never quite knowing exactly what I will be asked to assist with, resolve, mediate, mitigate, or plan each day! No two are the same in my work life. I am tasked with new and different challenges regularly, and no matter what, I know I have a network of experts and references to look to for guidance - a network I nurture carefully.   Read more

In 1985, the January inauguration was historically cold. In fact, DC had to cancel several of the participating groups (50 high school bands and other sponsored events, etc.), which was a big disappointment for many organizations (many of whom were operating partners and/or customers of Disney), including President Reagan, who commented on national TV that he wished the tradition was to do it “someplace warmer…like Florida!”  Read more

Do you remember when you were a child and had to play with new kids in a different sandbox? This is how I felt the first time I supported a HQs US Air Force (USAF) event. The Global Air Chiefs Conference (GACC) was held on April 23-25, 1997, in conjunction with the USAF’s 50th Anniversary Celebration in Las Vegas. (Yes, it’s true, our military used to be able to host events there). It was nearly 20 years ago!  Read more

When Don Henley wrote the lyrics “People love it when you lose, they love dirty laundry,” he probably never guessed the ever increasing prevalence of “dirty laundry” airing in today’s news cycles, especially when it comes to awkward or unflattering photography. But protocol officers who plan and orchestrate ceremonies, gift exchanges, presentations, international visits, meetings and special events stay focused on what is important – making their guests feel welcomed and capturing moments to remember.  Read more

A common problem in academic events is determining the correct placement of guests for functions like seated dinners or an order of procession for academic ceremonies. In an environment where titles and tenure – not to mention donors, alumni, and students – are often steadfastly important, making the decision as to how stakeholders are positioned can be a stressful and politically daunting task.  Read more