Our 2017 NBEW Winner Interview: Tammy West

PSOW Staff - Friday, June 1, 2018

As we prepare for National Business Etiquette Week, we checked back in with Tammy West, winner of last year’s NBEW Contest with her entry on toxic behaviors to avoid in the workplace. Today, Tammy fills us in on her recent PSOW training and how she benefitted from the training.  Read more


"Memorable experiences are what protocol is about after all."

PSOW Staff - Sunday, March 25, 2018

During National Protocol Officer Week, we caught up with Andrew Loeb Shoenig, winner of last year’s NPOW contest who captured—on film—a minor protocol breach involving a US flag being gifted to the wrong dignitary and how he was able to reconcile the situation. This year, we catch up with Andrew to get his reflections on his recent PSOW complimentary training, his current plans as well as his thoughts on the importance of protocol in today’s world.  Read more


Protocol in a Time of Tragedy: PSOW Graduates Help Florida International University Heal from a Tragedy

PSOW Staff - Thursday, March 22, 2018

During times of tragedy, we look for answers to help assuage our grief but we also long for a sense of order to help us restore stability in what can feel like a chaotic time. This is when protocol can be instrumental in helping us to properly pay our respects but to also help us regain a sense of normalcy. Nowhere was this truer than the response to the recent pedestrian bridge accident that took place on the campus of Florida International University in Miami.  Read more


Champion of Civility: Jacqueline Viteri

Guest Blogger - Monday, June 12, 2017

This is how all started… Since I was a teenager I have attended several Etiquette Schools with the best professors in my country, Dominican Republic. I must say that even though it was my mom’s idea to learn “how to be a lady”, I’ve always been very concerned about good behavior. Later, my professional path went from the Advertising, Journalism, and the Communication world.   Read more

Champion of Civility: Jacqueline Viteri
POSTED BY: Guest Blogger

Four Self-Regulation Skills All Professionals Should Own

Guest Blogger - Monday, June 12, 2017

For most professionals, every day can’t be a great day. Stuff happens – like being inundated with interruptions when you’re on a tight deadline. Or, you’re due for a pay increase but it ain’t happening. Or you’re stuck in traffic and going to be late for that important client meeting. Or you and your co-worker are not seeing eye to eye on a project. We’ve all been there when emotions are running high. It’s how we handle ourselves that indicate our self-regulation strength during challenging times.   Read more

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