Our Trainers

Meet Our Executive Staff and Trainers

You will learn from the best! We have an outstanding educational roster that utilizes protocol, etiquette and communications experts with corporate, academic, government and international backgrounds. Each of our instructors goes through a rigorous selection and on-boarding process to ensure our students and clients learn from the most accomplished leaders in their field. And due to the unique nature of our programs, we selectively seek out subject matter experts (SME) that are passionate about their subject matter, their participants and sharing their knowledge around the world.

Pamela Eyring

President

Pamela Eyring is the president and owner of The Protocol School of Washington.

Saeed Al Salkhadi

Managing Director - Gulf & Middle East Region

From 2009 to 2012, prior to joining The Protocol School of Washington, Mr. Al-Salkhadi worked at the Regional Office (in Dubai, UAE) of Delos Living, an American Group specializing in Wellness Real Estate, where he held the post of Director of Business Development.

Robert Hickey

Deputy Director / Senior Master Trainer

Robert Hickey, Deputy Director of The Protocol School of Washington, has been with the School since its first training in 1988.

Diane Brown

Senior Master Trainer

Diane Brown is a recognized pioneer in the protocol training arena. She presents protocol educational seminars and briefings to Fortune 500 companies, military professionals, government executives and academia.

Monica Earley

Trainer

Monica Earley works with individuals and business clients to tailor a program for their protocol needs, as well as assisting other business colleagues with their programs and/or events.

Sue Gaulke

Trainer

Sue Gaulke is president of Successworks®, a communications training company based in Hood River, Oregon. For the past 17 years she has worked with all levels of aspiring presenters ranging from harried hairstylists to knock-kneed executives.

Ghassan Hajjaj

Trainer

Ghassan Hajjaj is a Dubai-based training facilitator and coach with a long history of managing trainings and events in the world of luxury

Leah Hawthorn

Trainer

Leah Hawthorn facilitates seminars on business image, entertaining and etiquette. She conducts regular trainings for The Defense Acquisition Universities Mid-West Senior College Fellowship, corporate businesses, colleges and universities.

Mark David Jones

Trainer

Mark is an acclaimed consultant – having worked with dozens of Fortune 500 companies in six of the seven continents of the world.

Wendy Jones

Trainer

Wendy Jones is a speaker and global consultant who has walked the talk as a VIP customer-facing corporate executive for 25+ years in the aviation industry as a trusted advisor to C-suite leadership.

Nicole Krakora

Trainer

Nicole L. Krakora is a nationally recognized leader in the events and protocol industries with more than two decades of experience in both the private and public sectors.

YanQi "Emma" Li

Trainer

Born and raised in Beijing, China, YanQi “Emma” Li has provided extensive inter-cultural business development and project consultation services for organizations throughout Asia as well as the US, Canada and Europe. Emma provides expert guidance for numerous Fortune 500 companies and government agencies around the world.

Heather Noyes

Trainer

With more than a decade of experience and in-depth knowledge of business etiquette, Heather Noyes enjoys working with individuals and groups to enhance their business etiquette knowledge.

Irvine Nugent, Ph.D.

Trainer

Dr. Nugent specializes in helping leaders expand their emotional and nonverbal intelligence and presentation skills so that they are better able to connect, influence and assess credibility.

Akari N. Ueno

Trainer

Akari N. Ueno is originally from Japan. She was raised in the United States, where she received her Bachelor of Science degree in Accounting from the University of Southern California.