Keith Lipert
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The Protocol School of Washington is the only nationally accredited educational institution providing international protocol, cross-cultural awareness, business etiquette and image training that prepares professionals with the critical behaviors necessary to build lasting business relationships.
The Protocol School of Washington brings two distinct entities, etiquette and protocol, together under a new definition: Etiquette and Protocol Intelligence, which is the ability to think, learn, and apply etiquette and protocol skills, especially when this ability is highly developed.
To know the difference is to recognize how the two meld together and support each other like the term "art + science". Distinguishing them individually is key in comprehending their differences.
The rules and conventions governing correct or polite behavior in society in general, or in a particular social or professional group or situation.
The official procedure governing affairs of state or diplomatic occasions. The established code of procedure or behavior in any group or organization in a particular situation.
PSOW Highlights
A picture may say a thousand words, but a recent picture of US Secretary of State John Kerry and Iranian Foreign minister Mohanmmad Javad Zarif, says just two: “Let’s talk.” [...] But, according to Pamela Eyring, President of The Protocol School of Washington and an expert in body language, the picture shows that “there are a few things going on”.
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Celebrating 25 Years, The Protocol School of Washington recently held the “Global Education Summit: Power of the Past - Force of the Future,” an opportunity that only comes every 5 years. Attendees built their own educational track and continued their professional development with access to more than 25 educators and educational sessions.
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PSOW President Pamela Eyring appeared on the Today Show with Kathie Lee and Hoda to share tips on cell phone etiquette including: how to take a call while at the table!
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Celebrating more than two decades as the global leader in protocol and etiquette training and certification, the School is proud to have trained over 4,000 men and women in more than 70 countries. We serve as trusted counsel to governments and industries worldwide.
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We are proud to announce that we have obtained approval from the U.S. General Services Administration (GSA) under contract GS-10F-0357Y to provide our protocol and etiquette training services and products to the federal government.
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“The Protocol School of Washington has been a tremendous aide in my development and training as a Protocol Officer at the United States Air Force Academy. Pamela’s prior knowledge and years of experience in military protocol lends to the issues that we in the military community face on a regular basis. The training that PSOW provided me was valuable, relevant, and first-class. I know the success that I experience in my current position is a direct result of what I have gained through my investment into The Protocol School of Washington, and thus, their investment into me.”
- Gregory Williams
Protocol Officer, United States Air Force Academy, Colorado
Keith Lipert
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According to a fall 2014 report from the U.S. Department of Labor, more American workers are on the move than ever before. The report states that 2.8 million people quit their jobs last September—the highest number since April of 2008. In addition, another 1.6 million workers left their jobs due to layoffs and terminations. That means nearly 4.5 million workers were faced with a very important question—what is the best way to leave a job? Read more
