The Protocol School of Washington is the only nationally accredited educational institution providing international protocol, cross-cultural awareness, business etiquette and image training that prepares professionals with the critical behaviors necessary to build lasting business relationships.
The Protocol School of Washington brings two distinct entities, etiquette and protocol, together under a new definition: Etiquette and Protocol Intelligence, which is the ability to think, learn, and apply etiquette and protocol skills, especially when this ability is highly developed.
To know the difference is to recognize how the two meld together and support each other like the term "art + science". Distinguishing them individually is key in comprehending their differences.
The rules and conventions governing correct or polite behavior in society in general, or in a particular social or professional group or situation.
The official procedure governing affairs of state or diplomatic occasions. The established code of procedure or behavior in any group or organization in a particular situation.
A picture may say a thousand words, but a recent picture of US Secretary of State John Kerry and Iranian Foreign minister Mohanmmad Javad Zarif, says just two: “Let’s talk.” [...] But, according to Pamela Eyring, President of The Protocol School of Washington and an expert in body language, the picture shows that “there are a few things going on”.Read More
Celebrating 25 Years, The Protocol School of Washington recently held the “Global Education Summit: Power of the Past - Force of the Future,” an opportunity that only comes every 5 years. Attendees built their own educational track and continued their professional development with access to more than 25 educators and educational sessions.Learn More and view photos
PSOW President Pamela Eyring appeared on the Today Show with Kathie Lee and Hoda to share tips on cell phone etiquette including: how to take a call while at the table!Watch the segment
Celebrating more than two decades as the global leader in protocol and etiquette training and certification, the School is proud to have trained over 4,000 men and women in more than 70 countries. We serve as trusted counsel to governments and industries worldwide.Watch the video
We are proud to announce that we have obtained approval from the U.S. General Services Administration (GSA) under contract GS-10F-0357Y to provide our protocol and etiquette training services and products to the federal government.Read More
“PSOW helped to win an international award. I am convinced that beside the obvious event work, the extra focus on guest efforts, protocol for VIP’s etc. helped us to win an IFEA Pinnacle Award at this year’s IFEA Conference in Ottawa, Canada. I have it on good authority that because I also added/included protocol and etiquette in my goals for the event, we won for our unique approach to go above the typical production and logistics, and offered that little extra to our community guests.”
- Faith West Gorman
CFEE, CMP, Atlantic Health, Manager, Special Projects, Events & Protocol, New Jersey
According to James Uleman, PhD, a psychology professor at New York University and researcher on impression management, “In spite of the congeniality of many professional gatherings, judgments are being made and impressions formed at all times.” Read more