The Protocol School of Washington is the only nationally accredited educational institution providing international protocol, cross-cultural awareness, business etiquette and image training that prepares professionals with the critical behaviors necessary to build lasting business relationships.
The Protocol School of Washington brings two distinct entities, etiquette and protocol, together under a new definition: Etiquette and Protocol Intelligence, which is the ability to think, learn, and apply etiquette and protocol skills, especially when this ability is highly developed.
To know the difference is to recognize how the two meld together and support each other like the term "art + science". Distinguishing them individually is key in comprehending their differences.
The rules and conventions governing correct or polite behavior in society in general, or in a particular social or professional group or situation.
The official procedure governing affairs of state or diplomatic occasions. The established code of procedure or behavior in any group or organization in a particular situation.
PSOW Highlights
A picture may say a thousand words, but a recent picture of US Secretary of State John Kerry and Iranian Foreign minister Mohanmmad Javad Zarif, says just two: “Let’s talk.” [...] But, according to Pamela Eyring, President of The Protocol School of Washington and an expert in body language, the picture shows that “there are a few things going on”.
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Celebrating 25 Years, The Protocol School of Washington recently held the “Global Education Summit: Power of the Past - Force of the Future,” an opportunity that only comes every 5 years. Attendees built their own educational track and continued their professional development with access to more than 25 educators and educational sessions.
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PSOW President Pamela Eyring appeared on the Today Show with Kathie Lee and Hoda to share tips on cell phone etiquette including: how to take a call while at the table!
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Celebrating more than two decades as the global leader in protocol and etiquette training and certification, the School is proud to have trained over 4,000 men and women in more than 70 countries. We serve as trusted counsel to governments and industries worldwide.
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We are proud to announce that we have obtained approval from the U.S. General Services Administration (GSA) under contract GS-10F-0357Y to provide our protocol and etiquette training services and products to the federal government.
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"I have attended many continuing education courses over my 30 years in Corporate America and have submitted many course evaluations, but have never been compelled to write a testimonial. With that said, the Protocol Officer Training course was "hands down" the most professional, well-organized, informational, and practical training course I have ever attended. The breadth and depth of the curriculum was very impressive and extremely relevant. The instructors were fantastic; very experienced, knowledgeable, passionate, encouraging and had lots of personality (which in my opinion is as important in an instructor as it is in Miss America). From registration to graduation, the administrative staff was professional, friendly, thorough and accommodating. And last, but not least, the venue was superb. Thank you to everyone at PSOW for such a positive experience!!!"
- Connie Erickson
Aerojet, California
According to the 25th annual survey of corporate America’s holiday party plans, 96 percent of U.S. companies will host holiday parties this year, the highest percentage since 1997. Alcohol will be served at 72 percent of holiday parties and nearly a third of employees will behave badly. Read more
