We have raised our standards even higher to meet the health and safety challenges of COVID-19.
Courses provide expert instruction on business protocol, executive dining and entertaining, professional image, and cultural awareness.
Courses are offered in-person, live-online, or on-demand modalities.
Courses provide comprehensive training and expert instruction to deliver a thorough foundation in the fundamentals of operational protocol.
Courses are offered in-person, live-online, or on-demand modalities.
The Protocol School of Washington provides business etiquette, cross-cultural awareness, operational protocol, and communication training that prepares students to build lasting business relationships and achieve professional development goals. Accreditation and alliances include:
Accrediting Council for Continuing Education and Training (ACCET)
Patronage of the Presidential Court - UAE
Patronage of the Protocol Department - Dubai (PDD)Learn More
Flexible, mobile, and cost-effective, e-learning is ideal for in-person or virtual teams seeking to develop business etiquette skills. Contact us to learn more.Learn More
"This course was one of the best I have attended in my entire life. Thank you and the entire team for your amazing efforts. I learned a great deal, which has made me more confident in my role."
"As an image consultant, I understand the value of your look, your personal brand and your finish – which takes you to one level – but when you complete protocol and etiquette training, and put that together, you have a complete personal brand."
"It is undeniable that the training I received from The Protocol School of Washington had a huge role in helping me reach my goal. I started from zero (no real protocol experience) three years ago and now I am the deputy chief of a major military command. I could not have done it without you and your team. Thank you so much for what you and the school have done and will continue to do for motivated young professionals like myself."
"I LOVED the course! The instructors were fun to learn from and were rich in stories and video examples when teaching. I learned much and the virtual sessions were great. Thank you! I would definitely recommend others to take the class."
"Attending PSOW classes enriched my knowledge not only professionally but also personally. The combination of hands-on training from industry leaders plus learning theories and best practices gave me an upper hand in my career. Being a licensed protocol and etiquette advisor is a huge plus in today's competitive working environment. It is your ticket to creating a long-lasting impact by cultivating champions for civility in your line of business. I am a proud graduate."
"The training was very informative and provided me the support and resources to start my own consulting business. Thank You!"
"Thank you for the outstanding training you provided to me and my classmates. All that I experienced served the U.S. Army War College well, as my staff and I orchestrated 692 protocol engagements (distinguished visitor visits, senior leader presentations, meetings, conferences, workshops and seminars) during a very busy and tough year."
"My five day Protocol Officer Training Course was one of the best professional experiences I've ever had. It was a great opportunity to take time to refine and refocus my protocol skills. The instructors made each session a lot of fun and extremely informative. Learning from my classmates in the course also added another layer of value and information as well. But the lasting effect of the class will be all of the great resource materials given to us, as well as the contact information of our instructors. Thank you PSOW!"
"The live, online IPMT course I had with PSOW was the most enjoyable and useful course I had in my life. I never committed to a long training course ever except the one I had with PSOW. Honestly, I somehow regret the short breaks I used to take to answer some calls and other stuff. Skipping 5 minutes of the course means skipping a lot of knowledge. After the course, I started to think different… to think with an eye for protocol."
"The instructors are very energetic, professional and knowledgeable. They are specialists in each particular area."
"My primary goal to come to the school was not just for myself, but to bring this information back to my company – primarily to the sales team – because they are the first line our customers see, and they represent our brand."
"Protocol Officer Training is the finest continuing education I have taken in my career...the best time and money spent. The class is incredible. The instructors are phenomenal. The knowledge you will gain is immeasurable. And the experience is priceless."
"International Protocol Manager Training Certificate Program is one of the best professional educational programs I’ve ever attended. The program is well-organized and rich with knowledge. I acquired the competency and the skills I need to be an operational protocol professional. It was an exceptional and wonderful experience that enriched my knowledge not only professionally but also personally."
"The experience, the camaraderie and friends cannot compare to any other exposure I have had. The team was very supportive during our [Intercultural Etiquette and Protocol Trainer course] training, and continues to offer help and feedback, and always answers questions quickly! PSOW is not a one class and done [experience], it is knowing you have learned from the best and provides the confidence in you to really go after what you want with the backup of a whole team!"
"PSOW gave us all the tools to bring our cross cultural experiences to a new level. What amazing energy and kindness. I feel forever changed and I thank you."
"Now I have the credentials and a certificate on my wall and people see that when they walk in, so I feel like it really has defined me more as a protocol professional."
"I can tell why all my career services colleagues encouraged me to participate in PSOW’s training – simply the best! Not only did I learn a great deal, but the training enhanced my skills to become a better presenter and I made amazing friends along the way."
"I have attended many continuing education courses over my 30 years in corporate America, but have never been compelled to write a testimonial. With that said, the Protocol Officer Training course was “hands down” the most professional, well-organized, informational, and practical training course I have ever attended. The breadth and depth of curriculum was very impressive and extremely relevant. The instructors were fantastic; very experienced, knowledgeable, passionate, encouraging and had lots of personality."
"The International Protocol Manager program offered by the Protocol School of Washington is an exceptional one. In preparation for me to lead a critical role hosting VIPs from all over the world, including royals and presidents, the program offered meticulous modules tackling critical topics to help ensure facilitating a successful and thorough journey. I recommend the program for all those who will represent their countries or organizations in any setting from a protocol perspective."
"I sit, armed with my PSOW list of action items, ready to transition both my business and life to the next level. None of that would be possible without, your tremendous vision and shared passion to deliver the amazing product that PSOW is. My heart is full of gratitude and my head with 1100 ideas!"
"We are not just reading a script. We’ve actually been out there and done the work so we can tell you what worked, we can sure share with you what didn’t work, and we can help you strategize for how to make it perfect in the future."
"The content, the presenters, my classmates - all wonderful. I made a wise and worthy investment when I chose The Protocol School of Washington."
"I thought protocol was military and flags. What I found out is; if you are doing events; if you are dealing with VIPs; if you are overseeing groups of people coming together to accomplish something, you are in protocol. You need Protocol Officer Training because everything you need to be successful is designed to be in this course. People hate boring training – and we do, too!"
"An amazing course done by the most experienced tutors. They enhanced my experience and knowledge of Protocol history and proceedings."
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The Protocol School of Washington has trained more than 5,000 professionals from over 80 countries.