International Protocol Manager Training

Course Type:
Live, Online
Full Certificate Program
Teacher-Student Ratio:
1:24 (max 1:30)
5 weeks
Time Commitment:
32.5 clock hours; includes asynchronous pre-work and virtual assessment
$6825 Includes 5% VAT
$6500* USD + 5% VAT = $6825 USD or
23,880 AED + 5% VAT = 25,074 AED
*Graduates of our Full Certificate Program's receive a 5% discount. Contact us for the voucher code to apply during registration.

Under the Patronage of

Course Description

Under the joint patronage of the Ministry of Presidential Affairs - Abu Dhabi and the Protocol Department - Dubai, The Protocol School of Washington proudly presents its International Protocol Manager Training Certificate Program in an Instructor-Led Distance Learning format.

The International Protocol Manager Training (IPMT) Certificate Program consists of nine modules. Each module covers a specific topic in the field of international protocol and business etiquette. Each individual module contains training pre-work (1-2 hours), a live training session (2-3 hours), and a post-training quiz.

Topics Include

  • Protocol History, Precedence and Positioning
  • Titles and Forms of Address
  • VIP Management
  • Ceremonies
  • Official Gifts
  • Flags and Logos
  • Logistics and Event Management
  • Personal Diplomacy and Dining Skills
  • Seating

Learning Objectives

  • Identify the uses of precedence as a fundamental protocol tool.
  • Identify key elements between social and business seating.
  • Properly use Titles & Forms of Address.
  • Apply flag precedence when displaying multiple flags.
  • Identify appropriate gift giving practices.
  • Apply the elements of the Guest Experience Cycle.
  • Understand and feel confident using and applying dining etiquette principles.
  • Define the Master Protocol Process and the four steps to a successful event.

Materials Provided

  • Digital Certificate of Completion. Option to purchase Framed Certificate >
  • The Protocol School of Washington Protocol Officer -- Training Digital Workbooks (2021), The Protocol School of Washington, South Carolina.
  • Global Road Warrior Digital Subscription

Measure of Performance

A 90% attendance rate is required of all participants and a 70% or above on all post-module quizzes. This course is strictly Pass/Fail. The Training Manager, in conjunction with the course facilitators, will observe and evaluate your participation, along with your quiz grades, to determine if you understand the material and if you pass or fail the course.

Course Requirements

Classes and all materials are presented in English. To ensure the best student experience, English language proficiency and basic computer skills are required.

PSOW's live, online courses are delivered using the Brightspace Learning Management System and Zoom. No software purchase is necessary. Students will be invited as guests from PSOW's accounts. Technical Requirements are as follows:

  • a computer (desktop or laptop), tablet, or mobile device.
  • an internet connection - broadband wired, wireless, or mobile (3G or 4G/LTE).
  • speakers - built-in or USB plug-in or wireless Bluetooth.
  • microphone - built-in or USB plug-in or wireless Bluetooth.
  • webcam - built-in or USB plug-in.
  • supported web-browsers are: Chrome, Safari, Firefox, and Edge. Internet Explorer is no longer supported.

Available Sessions

Date/Time Location Modality Price

Frequency: Sundays and Tuesdays

Start Time - End Time: 18:00 - 21:00 Dubai

Coming Soon Virtual Live, Online Not open Register Interest

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