International Protocol Manager Training | 30 September - 4 October 2024

Course Type:
Full Certificate Program
Saadiyat Rotana Resort & Villas, Al Saadiyat Island, Abu Dhabi, UAE
Teacher-Student Ratio:
5 days
Time Commitment:
30.5 clock hours
Date and Time:
30 September 2024 - 4 October 2024, 8:30 - 16:30 UAE Time Monday through Thursday and 8:30 - 12:00 UAE Time Friday
$7875 Includes 5% VAT
$7500* + 5% VAT = $7875 USD or 27,600 + 5% VAT = 28,980 AED
*Graduates of programs specified in the terms and conditions receive a 10% discount. Contact us for the voucher code to apply during registration.

Under the Patronage of


Course Description

Under the patronage of the Presidential Court - UAE and the Protocol Department - Dubai, The Protocol School of Washington offers an adapted version of the acclaimed Protocol Officer Training. The International Protocol Manager Training was developed and adapted to cater to the MENA region and international audience through relevant course content and activities. The course's different name reflects the preference of U.S. graduates to be trained as protocol officers and those outside the U.S. to be trained as protocol managers. This five-day comprehensive training provides a dynamic and interactive learning experience through expert instruction, guided exercises, and coaching which provide a thorough foundation in the fundamentals of operational protocol.

Topics Include

  • Protocol History 
  • Order of Precedence and Positioning
  • Flags, Anthems & Logos
  • Seating Strategies
  • Titles & Forms of Address
  • Personal Diplomacy
  • Dining Skills
  • Gifts
  • VIP Management
  • Logistics & Event Management
  • Ceremonies

Learning Objectives

  • Identify the uses of precedence as a fundamental protocol tool.
  • Identify key elements between social and business seating.
  • Properly use Titles & Forms of Address.
  • Apply flag precedence when displaying multiple flags.
  • Identify appropriate gift giving practices.
  • Apply the elements of the Guest Experience Cycle.
  • Understand and feel confident using and applying dining etiquette principles.
  • Define the Master Protocol Process and the four steps to a successful event.

Materials Provided

  • Your official framed certificate, presented at graduation (measuring approximately 18 x 12 inches | 45.72 x 30.48 cm).
  • Honor & Respect The Official Guide to Names, Titles, and Forms of Address (2nd Edition, 2013) by Robert Hickey, The Protocol School of Washington, South Carolina, 552 pp., ISBN: 978-0-615-19806-4.
  • The Little Book of Etiquette by Dorothea Johnson (1997), Running Press.
  • The Protocol School of Washington International Protocol Manager Training Manual (2024).
  • Global Road Warrior Digital Subscription.

Measure of Performance

A 90% attendance rate is required of all participants and a 70% or above on daily end-of-day quiz and final exam. This course is strictly Pass/Fail. The Training Manager, in conjunction with the course facilitators, will observe and evaluate your participation, along with your quiz grades, to determine if you understand the material and if you pass or fail the course.

Course Requirements

Classes are presented in English. To ensure the best student experience, English language proficiency is required.

Price: $7,875.00

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