International: The Impact of Culture on Protocol

Course Type:
Live, Online
Individual Module
Teacher-Student Ratio:
1:24 (max 1:30)
2 hours
Time Commitment:
2 clock hours; includes asynchronous pre-work and virtual classroom time
*Graduates of our Full Certificate Program's receive a 5% discount. Contact us for the voucher code to apply during registration.

Course Description

During this module, students will learn how to identify and understand cultural influences, develop a strategy for adapting plans to consider the culture of visitors, understand the elements of cross-cultural communication, build knowledge to make strong situational-based decisions, and develop tools and resources for researching specific international customs.

Learning Objectives

  • Build a vocabulary to describe cultural influences
  • Develop a strategy for adapting plans to consider the culture of visitors
  • Describe the elements of cross-cultural communication
  • Recognize the factors involved in making strong situational-based decisions
  • Identify tools and resources for researching specific international customs

Materials Provided

  • Digital Certificate of Completion
  • The Protocol School of Washington Protocol Officer Training Digital Workbook (2021), The Protocol School of Washington, South Carolina.

Measure of Performance

A 90% attendance rate is required of all participants and a 70% or above on all post-module quizzes. This course is strictly Pass/Fail. The Training Manager, in conjunction with the course facilitators, will observe and evaluate your participation, along with your quiz grades, to determine if you understand the material and if you pass or fail the course.

Course Requirements

Classes and all materials are presented in English. To ensure the best student experience, English language proficiency and basic computer skills are required.

PSOW's live, online courses are delivered using the Brightspace Learning Management System and Zoom. No software purchase is necessary. Students will be invited as guests from PSOW's accounts. Technical Requirements are as follows:

  • a computer (desktop or laptop), tablet, or mobile device.
  • an internet connection - broadband wired, wireless, or mobile (3G or 4G/LTE).
  • speakers - built-in or USB plug-in or wireless Bluetooth.
  • microphone - built-in or USB plug-in or wireless Bluetooth.
  • webcam - built-in or USB plug-in.
  • supported web-browsers are: Chrome, Safari, Firefox, and Edge. Internet Explorer is no longer supported.

Resource Center

Available Sessions

Date/Time Location Modality Price

Frequency: Wednesday

Start Time - End Time: 13:00 - 15:00 ET

Registration End Date: 21 December 2021

22 December 2021 Virtual Live, Online Not open Register Interest

Frequency: Thursday

Start Time - End Time: 10:00 - 12:00 ET

Registration End Date: 9 March 2022

10 March 2022 Virtual Live, Online $499.00

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