During this module, students will learn about professional business attire and dress codes; how to introduce themselves and make small talk; greet others using appropriate eye signals and body language; exchange business cards; give guidance on the role of a host, guest of honor, and guest; recognize the difference between American and European styles of dining; create menu cards for different occasions; and identify correct place settings for multiple courses.
A 90% attendance rate is required of all participants and a 70% or above on all post-module quizzes. This course is strictly Pass/Fail. The Training Manager, in conjunction with the course facilitators, will observe and evaluate your participation, along with your quiz grades, to determine if you understand the material and if you pass or fail the course.
Classes and all materials are presented in English. To ensure the best student experience, English language proficiency and basic computer skills are required.
PSOW's live, online courses are delivered using the Brightspace Learning Management System and Zoom. No software purchase is necessary. Students will be invited as guests from PSOW's accounts. Technical Requirements are as follows: