During this module, protocol professionals will learn how and when to use titles and forms of address in different situations; make proper introductions using titles, degrees, ranks, and ratings; and apply these fundamentals to daily operational protocol activities.
A 90% attendance rate is required of all participants and a 70% or above on all post-module quizzes. This course is strictly Pass/Fail. The Training Manager, in conjunction with the course facilitators, will observe and evaluate your participation, along with your quiz grades, to determine if you understand the material and if you pass or fail the course.
Classes and all materials are presented in English. To ensure the best student experience, English language proficiency and basic computer skills are required.
PSOW's live, online courses are delivered using the Brightspace Learning Management System and Zoom. No software purchase is necessary. Students will be invited as guests from PSOW's accounts. Technical Requirements are as follows: